Contact us




    Feedback and corrections

    We aim to keep the information on candyland-au.com accurate, clear, and up to date for readers in Australia. If you notice a factual error, outdated detail, broken page, confusing wording, or missing context, please let us know. We also welcome suggestions for improvements to our articles, such as clarifying game descriptions, adding definitions for terms, improving responsible play information, or correcting regional references. When reporting an issue, it helps if you include the page name, a short description of what seems wrong, and (if applicable) the corrected wording or a reliable source you believe we should review. We cannot guarantee that every suggestion will be published, but we review all messages and will update content when appropriate.

    Contact methods

    Email: [email protected] (best for detailed requests, corrections, and content questions). Please include a clear subject line and any relevant screenshots or quotes from the page.
    Contact form: If you prefer, you may use our official contact form at https://candyland-au.com/contact/ to send the same information without using your email client.
    Social media: If we are active on a social channel listed on candyland-au.com, you may send a direct message for general feedback, however, email is recommended for anything that needs careful review or attachments.

    Response times and communication boundaries

    We typically respond within 1–3 business days (Australian time). During weekends, public holidays, or periods of high message volume, replies may take longer. We may ask follow-up questions to confirm details before making changes, and we may not be able to provide individual updates for every edit request.
    candyland-au.com is a non-commercial, content-only informational website. We do not operate any casino, do not process payments, do not manage player accounts, and cannot resolve operator-specific issues such as deposits, withdrawals, bonuses, verification, account closures, disputes, or technical problems with third-party services. We also do not provide gambling counselling or emergency support. If you are experiencing gambling-related harm or need immediate help, please contact an Australian support service such as Gambling Help Online. For all content-related inquiries, corrections, and general questions about our informational material, contact us at [email protected].